The Postal Service reminds employees about the procedures used to handle Franked Mail, which refers to official correspondence sent by members of Congress and other authorized users. Franked Mail is identified by the member’s facsimile signature — the frank — in the upper right corner of the envelope or label in place of a postage […]
USPS offers several products and services to help customers meet this year’s April 18 tax mailing deadline, including: Extended hours. Customers can use the PO Locator tool on usps.com to find Post Offices that will stay open later April 18. Proof of mailing options. Several services are available for customers who want to show their […]
Scammers and hackers make it their priority to try to steal your money and personal information. To help consumers identify and avoid online and mail scams, the CyberSafe at USPS team and the Postal Inspection Service offer these tips: Always safeguard your online identity and personal information. Screen incoming calls and block unwanted contact from […]
USPS will showcase Everglades National Park on this year’s sixth park stamp. The stamp image, unveiled April 11, shows the sun setting among pine trees and grasses in the park, which spans the South Florida peninsula and covers 1.5 million acres. The stamp will be one of 16 on a pane that commemorates the National […]
USPS is thanking employees who participated in the most recent Postal Pulse survey — and reminding them there are more ways to share their feedback The Postal Service will conduct the survey twice this year and use the feedback gathered to make workplace changes and improvements. More than 175,000 employees participated in the latest survey, […]
Messages or notifications that require immediate action or request personal information may be phishing lures designed to steal your ID and password. The CyberSafe at USPS site has more information. […]
“Passport fairs help USPS increase revenue and provide a vital service for travelers. When customers think of getting a passport, we want them to think of the Postal Service.” […]
Read More… from Baltimore Marketing Manager Barbara Braxton-Morgan
Baxter, MN, Rural Carrier Daniel True recently became concerned when he noticed a customer hadn’t collected her mail in several days. True alerted a neighbor, who checked on the woman and found her lying on a floor, where she had fallen and injured herself days earlier. The woman was taken to a hospital, where she […]
Link’s redesigned front page looks great. […]
USPS has tools to help Post Offices strengthen package delivery, Consumer and Industry Affairs VP Jim Nemec says in his latest “Point of View” video. Although the Postal Service is known for its reliability, problems sometimes occur. The organization spends several million dollars each year addressing complaints from package customers. “This is a cost we […]
Pitney Bowes is going paperless. The Connecticut company whose postage meters are found in mailrooms around the world wants to get into the business of helping retailers process orders and ship packages. “Very few things are quite as profitable as a mail meter, but software is one of those businesses that actually has very attractive […]
Arches National Park in Utah will be featured on a stamp this year, the Postal Service announced April 5. The stamp will show an image of Delicate Arch, one of more than 2,000 stone arches in the park. Arches will be part of the Postal Service’s upcoming pane of 16 National Park Service stamps. USPS is […]
Sahaar Webb has the kind of look you’d expect to see in ads for Calvin Klein or Gucci. Instead, the St. Louis retail associate is the face of the Postal Service’s new spring point-of-purchase (POP) campaign. He’ll soon be seen in promotional materials in more than 32,000 USPS retail locations nationwide. “I am proud to […]
San Francisco District is saving hundreds of thousands of dollars each year by recycling more waste, becoming a model for other districts across the nation. “The district has done a complete about-face,” said Pacific Area VP Dean Granholm, who praised employees for making changes after a 2014 audit found facilities were throwing away too many […]
“USPS is still the best value for online businesses shipping lighter-weight packages.” […]
The Postal Service can help customers meet the April 18 deadline for filing tax returns. Customers can use the usps.com locator tool to find Post Offices and facilities that will stay open later. […]
Glendale, AZ, Letter Carrier Brian Johnson recently noticed a customer hadn’t picked up his mail for several days. When Johnson knocked on the customer’s door, he heard an alarm. Johnson knew the customer had a monitoring device, so he asked a neighbor to contact a family member and the police. Officers arrived and discovered the […]
I love the fresh new look of the Link front page. It’s very inviting and easy to navigate. […]
The Postal Service will issue 16 stamps in June to mark the National Park Service’s 100th anniversary. Each stamp image, representing one iconic national park, will be revealed in alphabetical order during the next three weeks, beginning Monday, April 4. “These stamps celebrate the 100th anniversary of the national parks and depict the beauty and […]
There are jazz singers — and then there’s Sarah Vaughan. “You’re not going to get a lot of argument from people if you say she is the greatest jazz singer that’s lived,” music scholar Wayne Winborne says in a new USPS video tribute to Vaughan. The four-minute production was shown during this week’s dedication of […]
April is Celebrate Diversity Month, a time to raise awareness and encourage conversations that foster an appreciation of everyone’s uniqueness, as well as the similarities that unite us. The Postal Service encourages employees to learn more about the diversity of cultures, backgrounds and life experiences of their co-workers and customers throughout the month. To foster […]
The Postal Bulletin’s latest issue reports on Earth Day, which occurs April 22 each year. USPS marks Earth Day by emphasizing the organization’s efforts to reduce waste and promote recycling. The Postal Bulletin highlights the National Recycling Operation, which aims to reduce trash disposal costs and increase recycling revenue. The March 31 edition also previews the Shirley […]
The Customer Experience Essentials site has tips on sharpening your customer service skills. […]
I enjoy reading “Heroes’ corner.” I feel grateful that I’m part of a team of good, honest postal employees. […]
“Seeing the joy on someone’s face when you deliver a package or letter is priceless.” […]
Read More… from Marsing, ID, Retail Associate Deanna Eliason
Fort Worth, TX, Letter Carrier Dan Do sensed something was wrong when he recently noticed a customer hadn’t collected her mail in several days. Do called police and asked officers to check on her. Emergency responders entered the woman’s home and found her lying on the floor unconscious. She was taken to a hospital, where […]
More people use usps.com than any other government site that participates in a new federal tracking service. At certain points each day, about 6,000 people frequent the usps.com welcome page and more than 50,000 people visit all usps.com pages. This traffic far exceeds other participating sites. The data was reported recently by DigitalGov, a federal group […]
The Postal Service is continuing to honor employees who perform heroic acts. For years, these employees have received letters of commendation from the Postmaster General. In 2015, PMG Megan J. Brennan sent letters to more than 300 heroes. Honorees are also spotlighted in Link’s daily “Heroes’ corner” column. Last week, USPS introduced two displays at […]
A Nebraska employee stopped a customer from being scammed out of thousands of dollars this week. Bellevue, NE, Retail Associate William Reynek intervened when the woman came to the Post Office March 22 and said she wanted to mail the cash to the East Coast. “I thought this was odd and repeatedly asked her, ‘Do […]
The deadline to complete the Postal Pulse employee survey is Monday, March 28, at 11:59 p.m. EDT. All employees are strongly encouraged to participate in the survey, which helps USPS make workplace changes and improvements. The survey has 13 questions and takes about 3-5 minutes to complete. Bargaining employees can complete paper copies of the […]