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Tutor Portal help

The Learning Management System’s Instructor/Tutor Portal allows instructors to perform administrative tasks related to traditional classroom and virtual learning activities. The LMS Instructional Materials site has resources and job aids. […]

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Right spot

The Postal Service has asked customers to place stamps in the upper-right corner of envelopes and other mailings for years. Do you know why? When postage stamps were first introduced in 1847, they were hand-cancelled individually by Postmasters and postal clerks. The introduction of high-speed cancelling machines in the 1890s changed things. “[T]he placement of […]

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Scanning scorecard

The Postal Service’s national scanning rating was 97.48 percent during the week ending June 3, down from the previous week. Forty-three districts and three areas exceeded the national average. Hawkeye (98.51 percent) led the districts, while Western (97.81 percent) topped the areas. Scanning allows customers to track their packages and other mail. It also helps […]

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Parks and acclamation

The new National Parks stamps are receiving widespread praise from the news media and customers. Condé Nast Traveler declared the stamps “capture the beauty of the national parks,” while The Spokesman-Review newspaper in Washington state credited USPS with giving the parks “first-class treatment.” A post about the new stamps was liked by more than 400 […]

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Now open

Now through June 30, the Postal Service is offering some non-career employees the opportunity to enroll in the USPS Health Benefits Plan. Employees who have become eligible for the plan since last year’s open season are able to enroll during this special period. This group includes non-career rural carriers (excluding assistant rural carriers), postal support […]

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Pamela Arledge, Greer, SC

Greer, SC, Rural Carrier Pamela Arledge was in her vehicle recently when a retired police officer tapped on her window and asked for help. The man was experiencing neurological problems. He couldn’t see and had difficulty speaking. Arledge called 911. She also contacted the retiree’s son. Arledge brought the man to his house, where emergency […]

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Touch of color

The Postal Service has released Colorful Celebrations, a set of 20 stamps that showcase geometric shapes, flowers and birds. The designs are based on a Mexican art form known as “papel picado,” which is Spanish for “pierced paper.” Although the designs suggest cut paper, they actually were created digitally. Pricing and Costing VP Sharon Owens praised […]

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Box scores

Nathan Rueckert sees beauty in old baseballs. The Sioux Falls, SD, resident gives the balls new life by meticulously slicing them apart and reworking them into patriotic works of art. “Baseball, when people think of it, it’s a lot more than just a game,” Rueckert tells the latest edition of “Your Postal Podcast.” “It reminds […]

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Paw patrol

Remy the pit bull puppy has a Postal Service employee to thank for reuniting him with his owner after the dog swam away from home. Remy later became stuck in a muddy marsh where he stayed for hours until kayakers discovered him. Toms River, NJ, Letter Carrier Al Font, a 16-year USPS veteran, came upon the […]

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Home sweet home

Buying a home can be exciting, especially if it’s your first one. The process, however, can become overwhelming if you’re not prepared. Here are some tips to ease your purchase: Assess your financial situation by determining how much money you’ve saved and budgeted. This will help determine how much you can afford to spend on […]

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Telephone courtesy

Answer the phone within three rings, offer a friendly greeting, provide assistance and always end calls by thanking customers for using the Postal Service. Remember to keep reference material close to the phone to better serve customers. […]

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William Reynek, Bellevue, NE

Bellevue, NE, Retail Associate William Reynek became suspicious recently when a customer tried to mail $2,300 via Priority Mail Express Mail. When Reynek called the intended recipient and began asking questions, the individual hung up on him. Reynek explained to the customer that it was probably a scam and persuaded her to keep her money. […]

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Far and wide

The Postal Service issued stamps May 31 that commemorate the recent completion of NASA’s 9-year, 3-billion-mile mission to explore Pluto. The Pluto — Explored! stamp sheet shows New Horizons, the spacecraft that flew by the dwarf planet last year, as well as an image taken during the probe’s approach. The stamps highlight the Postal Service’s […]

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Old school

Summer is almost here, and many parents will soon send their kids off to camp. But what happens when it’s time to communicate? Since many camps don’t allow children to use digital devices, families must put pen to paper and exchange letters — which isn’t always easy for those accustomed to zipping off text messages. […]

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Socially secure

The CyberSafe at USPS team reminds employees to be aware of the personal and professional implications of sharing information on social media sites. Here are some tips to protect yourself: Be careful when sharing your location. “Geotagging” features on social media sites can let others know where you are. Avoid sharing personal information — such as […]

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LGBT Pride Month

June is Lesbian, Gay, Bisexual and Transgender (LGBT) Pride Month, a time to honor the contributions of LGBT individuals to the nation. This year’s theme, “Solidarity Through Pride,” was selected by InterPride, an international organization that promotes LGBT pride across the world. The month typically features celebrations of LGBT history, achievements and identities. These activities […]

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Accounting assistance

The Online Accounting Help tool is available 24/7 and provides on-demand answers to your questions. This tool, located on the Accounting site, offers resolutions for accounting-related matters, including stamp stock, banking, money orders, claims, accounts payable, travel and payroll. […]

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Randy Caldwell, Moundsville, WV

Moundsville, WV, Letter Carrier Randy Caldwell was on his route recently when he found a man trapped under a mobile home. Caldwell immediately notified the police and assisted them in lifting the mobile home off of the customer. The customer was freed and then rushed to the nearest hospital where he later recovered. “Mr. Caldwell’s […]

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Exhibit opens

The World Stamp Show-NY 2016, the highly anticipated event that occurs in the United States only once a decade, opens May 28 at the Jacob K. Javits Convention Center in New York City. USPS will host seven stamp dedications during the eight-day showcase that attracts stamp collectors and dealers, philatelic organizations and postal agencies from […]

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Flag notice

May 30 is Memorial Day, one of six days each year Postal Service facilities area required to fly the POW-MIA flag. The flag honors the sacrifices made by members of the armed forces held as prisoners of war or listed as missing in action. Facilities that are open on the holiday must fly the U.S. […]

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Mission critical

Chief Information Officer (CIO) Kristin Seaver urged managers and executives to stay mission-focused during a recent CIO leadership conference. Seaver, who was appointed CIO in April, outlined her vision to align technology with USPS business goals and deliver exceptional customer service. CIO executives discussed the current state of their organization and how to ensure it […]

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Postal Bulletin

The Postal Bulletin’s latest issue features summertime tips for avoiding heat stress. High temperatures, humidity and direct sun exposure can increase the risk of heat stress. Symptoms can include headache, nausea, muscle cramps, fatigue and dizziness. To avoid heat-related illness, USPS recommends employees wear loose-fitting, light-colored, breathable clothing; take regular, scheduled breaks; drink at least […]

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