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When they write, he responds

My name is Michael Marazzi and I’m a correspondence analyst at USPS headquarters in Washington, DC. I help research and respond to inquiries and letters that the Postal Service receives from members of Congress and other public officials. Members of Congress are typically contacting us on behalf of a constituent who needs help with a […]

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Here’s what to do when offered a gift of a book

Different ethics rules apply when USPS employees receive books or other informational materials as gifts. Gifts of informational materials are educational or instructive — not primarily created for entertainment, display or decoration. Such gifts must relate to an employee’s official duties or to the Postal Service’s mission. An employee can accept an unsolicited gift of […]

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For her, every day is a ‘great postal day’

Karen Douglas, a 45-year USPS employee, was interviewed recently for a local TV news series in Charlotte, NC, highlighting people of color who serve their communities. Douglas, a customer services supervisor who was born and raised in Charlotte, began her career as a letter sorting machine operator. “We can process mail and packages so much […]

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Miles of splendor

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Fourteen of the 15 Appalachian Trail stamps feature a photograph of each state that spans the footpath, but what is displayed on the remaining stamp? a) One of the many long […]

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USPS has added more stamps to its 2025 lineup

The Postal Service has announced several more stamp releases for 2025: • Boston 2026 Stamp Show, two intaglio-printed stamps with images highlighting the special role of Boston in the American Revolution, to commemorate the Boston 2026 World Expo stamp show; • U.S. Army 250th, to salute 250 years of the country’s largest fighting force, which […]

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New finance and planning VP named

Steve Darragh has been named the Postal Service’s finance and planning vice president. He will be responsible for directing all financial planning activities for USPS, including short- and long-range financial forecasts and annual budgets. He will also oversee capital investment plans and lead projects through the review and approval process, among other duties. Most recently, […]

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Do you think that email is a phishing attempt? Report it

The Postal Service is reminding employees and contractors to report suspected phishing emails promptly to protect the organization’s network from cyberattacks. Phishing emails are attempts by scammers posing as legitimate people or institutions to lure recipients into providing sensitive data such as credit card details, personally identifiable information and passwords. Such emails are one of […]

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Watch a video about the Appalachian Trail

The Postal Service has released a video about its new Appalachian Trail stamps. The four-minute video features comments from Sandi Marra, CEO at the Appalachian Trail Conservancy; Bill O’Brien of the Appalachian Trail Museum; and Joe McConaughy, who holds the speed record for a self-supported hike of the entire trail. Daniel Tangherlini, a member of […]

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Writing their hearts out

A former postal facility in Japan that once processed mail now processes the grief, hope and longing of thousands of letter writers. The Missing Post Office on Awashima Island receives 10-20 letters a day addressed to living and departed relatives, friends, pets, past selves, future selves, inanimate objects and more. The idea began with artist […]

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These stamps come with quite a view

The Postal Service will release its Appalachian Trail stamps on Friday, Feb. 28. The century-old Appalachian National Scenic Trail traverses one of Earth’s oldest mountain ranges and runs through 14 states from Georgia to Maine. Within easy reach of large East Coast metropolitan areas, the trail provides several million people each year with peace, beauty […]

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Masks off

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. Who photographed the most recent stamps in the Lunar New Year series? a) Antonio Alcalá b) Sally Andersen-Bruce c) Camille Chew d) Felix Unger 2. What is the subject of Postal […]

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iPhone users to get automatic installation of updates

Employees and contractors with USPS-issued iPhones will begin receiving automatic software update installations in March. Users of these smartphones will receive a message on their device letting them know an update is available and giving them a deadline for installing it themselves. Devices that have not been updated by the deadline will automatically install the […]

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Watch the PMG’s latest employee video

In his latest video message for employees, Postmaster General Louis DeJoy discusses recent developments involving the Postal Service. He also offers an update on the Delivering for America plan and thanks employees for their contributions to the organization. The video, released Feb. 25, is available on Link and other postal websites and will be shown […]

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From the beach to the mountains

The Postal Service held a special dedication ceremony for its latest presorted standard stamps at the San Diego Stamp Show on Feb. 21. The American Vistas stamps feature two iconic American landscapes: mountains and beach. “The stamps convey a sense of calm, much like the peace and tranquility we experience when visiting these natural environments,” […]

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Ethics rules apply after leaving USPS

The Postal Service wants employees to remember that federal ethics laws place certain employment-related restrictions on them after they leave the organization. Former employees and retirees can work wherever they choose, but they must adhere to guidelines if interacting with USPS on behalf of their new employer. Here are the most important post-employment restrictions to […]

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USPS spotlights Post Offices that deliver for customers

The Postal Service recently awarded 26 retail locations with the designation of 5-Star Banner Post Office, up from 12 in 2023. Now in its second year, the 5-Star Banner Program honors Post Offices whose retail employees achieve high scores across a variety of customer service indicators measured by USPS, including a “mystery shopper” program, customer […]

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Years late, but still timely

Scott Ritter was helping to replace mailboxes at an apartment building in San Diego last year when something caught his eye: an old, unopened greeting card covered in cobwebs and dust. The letter carrier suspected that the intended recipient was a long-gone college student — the area is popular with university students — and the […]

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Learning about letters

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end. 1. What is the name of the initiative, highlighted in the winter issue of The Eagle magazine, that teaches college students studying marketing how to harness the power of mail? a) Direct […]

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Appalachian Trail stamp ceremony

The Postal Service will dedicate its Appalachian Trail stamps on Friday, Feb. 28, in Dawsonville, GA. The ceremony will be held at 11 a.m. Eastern at Amicalola Falls State Park and Lodge, located at 418 Amicalola Falls State Park Road. The speakers will include Daniel Tangherlini, a member of the USPS Board of Governors. Attendees […]

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Postal Bulletin examines imposter scams

Postal Bulletin’s latest edition, published Feb. 20, offers tips on how to avoid imposter scams, such as investment frauds, grandparent swindles, romance deceptions, and fake lottery and sweepstakes. Updates to the organization’s policies, procedures and forms are also included. Employees can go to usps.com to read and download the latest Postal Bulletin, along with past […]

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Southern Area has a new vice president

Chenise LeDoux has been named Southern Area’s acting vice president. She replaces Linda Crawford, who retired in 2024. LeDoux is responsible for retail and delivery operations in 11 states, Puerto Rico and the U.S. Virgin Islands, and a workforce of more than 124,000. She most recently was rural delivery director. Prior to that, LeDoux was […]

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She’s a problem solver

My name is Chloe Bickman and I’m a USPS customer services supervisor in New Orleans. I ensure that mail carriers are prepared for their routes, assignments are evenly divided, and customers are receiving their mail and packages in a timely manner. Recently, a customer in an area of new construction was not receiving mail and […]

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‘Keeping a Healthy Heart’

Postal Service employees may participate in an upcoming webinar to learn about the symptoms of stroke, coronary artery disease and high blood pressure, and how to prevent these conditions. The session, “Keeping a Healthy Heart,” will be held Tuesday, Feb. 25, from noon to 1 p.m. Eastern. Representatives from Kaiser Permanente, a provider of health […]

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Mobile device security training deadline is April 14

Employees and contractors who have USPS-issued mobile devices must complete the mandatory, every-other-year mobile device security training by Monday, April 14. The course will cover proper security measures that should be taken when using USPS-issued mobile devices and provides policy information, best practices and tools to assist in securing devices. This course offers a way […]

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Virtual maintenance job fair

The Postal Service will offer a virtual job fair for maintenance positions on Sunday, Feb. 23, from 11 a.m. to 12:30 p.m. Eastern. The event will showcase a variety of positions, including building equipment mechanics, custodians, electronic technicians and maintenance mechanics, including maintenance mechanics for mail processing equipment. No special education or certification is required […]

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He observed something unusual

Letter Carrier John McDermott was delivering mail in Hornell, NY, recently when he noticed that an older customer’s mail was not being picked up, which was unusual. The carrier alerted the local postmaster, who called the police. Officers visited the home later that day and found the man had died. Medical officials determined that the […]

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Loney’s star rises again

Topeka, KS, Letter Carrier Jerry Loney will be honored by the National Association of Letter Carriers this spring for delivering a lifeline to a customer in distress. The union highlights acts of courage and compassion by letter carriers at an annual award ceremony in Washington, DC. Last year, Loney was delivering mail when he was […]

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