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HeroesAdrian Gonzalez, Lomita, CA
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Tips of the Day
Mandatory courses
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Quotables
Albany, NY, Postmaster Joseph Finan
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Christmas past
‘Dear Santa’ letters returned after 50 years
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Final countdown
Employees gear up for busy delivery day
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Winter wonderland
Postal facilities spread holiday cheer
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Scanning scorecard
Dakotas, Western continue to set pace
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Training day
‘Boot camps’ aim to strengthen PCCs
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Reporting out
Postal agency releases latest update
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HeroesTamela Donaway, Berlin, MD
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Quotables
Baltimore Letter Carrier Stan McLaughlin
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Tips of the Day
Passwords
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Mail
Jessica Rodriguez, Sioux Falls, SD
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Link ExtraA season of success
‘Significant achievements to be proud of’
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Making their mark
Employees delight in holiday postmarks
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Follow that package
Video tracks holiday parcel from order to delivery
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Postage refunds
Policy adjusted for Priority Mail Express
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Two step
Footwear firm tests direct mailpieces
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Heroes
Roy Deleon, Grand Rapids, MI
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Tips of the Day
What’s an SPBS?
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Quotables
Fayetteville, NC, Mail Processing Clerk Tanya Brooks
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Mail
Mary Streb, Rochester, NY
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Holiday hustle
Employees serve customers on busy day
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Rush week
Late-season surge in packages expected
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Santa’s little helpers
‘Today’ spotlights USPS holiday program
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Wish list
Toddler only wants cards for Christmas
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Opinions, please
Open season feedback sought
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Safe shopping
Employees urged to stay alert during holidays
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HeroesBarrett Wright, Jasper, IN
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Quotables
Greensboro, NC, Processing and Distribution Center Mail Handler Beau Carter