USPS is gearing up for the next Postal Pulse survey, the organization’s twice-a-year tool to measure employee engagement.
Engagement refers to employees’ involvement, enthusiasm and commitment to their organization.
The survey measures engagement levels using a scale of 1 to 5. During the most recent survey, conducted earlier this year, USPS raised its grand mean score to 3.24, up from last year’s score of 3.16.
Here are important dates to know:
- Oct. 4: By this date, most employees should receive the survey at their workplace. Executive and Administrative Schedule (EAS) and Postal Career Executive Services (PCES) will receive the survey by email.
- Oct. 18: Most employees will begin receiving the survey at their home address by this date.
- Nov. 4: This is the survey return deadline. Employees should mail their completed surveys by this date.
- Mid-December: This is the approximate period when the survey results will be ready.
- Early January: By this period, managers and supervisors should be sharing the results and conducting state-of-the-team conversations with their employees.
A postcard with information about the Postal Pulse will be mailed to employees’ homes in mid-September.
The Employee Engagement LiteBlue site has more information about the survey and other topics.