Last week, Link observed Veterans Day and spotlighted a USPS video salute featuring veterans Joseph Bruce and John Morgan, vice presidents of Human Resources and Delivery Operations, respectively, for the Postal Service.
“Walk into any postal facility and you’re likely to find employees who once wore the uniform and now bring that same commitment to public service,” Bruce says in the video.
There was plenty of organizational news to share, too: the fiscal year 2026 financial results, a price change proposal, an early look at the 2027 stamp lineup and the retirement of Peter Pastre, vice president of Government Relations and Public Policy.
Benefits open season kicked off Monday, Nov. 9, and Link shared flexible spending account basics, important contact numbers, how to sign up for benefits text alerts, and explored the Consumer’s Checkbook tool for comparing health plans.
There were also reminders: on the do’s and don’ts of managing used oil and shipping perfume, and on the ethics rule against using one’s USPS position to benefit oneself or others.
There were stories about a marketing conference where the organization promoted its technological changes, and a look at how a Coast Guardsman’s photo ended up on a stamp.
And “Off the Clock” told the story of Mital Patel, a complaints and inquiry clerk in Phoenix who recently scaled Mount Kilimanjaro and plans to reach new heights.
Finally, in “Heroes” Dristen Cook heard a faint cry for help while delivering mail in Lakeside Marblehead, OH.
The letter carrier looked through a window and saw his 92-year-old customer on the floor.
Cook called 911, entered the home and waited with the customer until paramedics arrived.
“Dristen was overwhelmed with the situation because the following Monday was a holiday, and the customer could have been on the floor for the entire long weekend,” Postmaster Barbara Distel said.
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