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They order it and some send it back

The ‘Mailin’ It!’ podcast looks at the online shopping returns process

An image showing a shipping box and ground return shipping label

The latest episode of “Mailin’ It!,” the USPS podcast, explores the business of online shopping returns and reverse logistics.

The guest is Nagee Jackson, the Postal Service’s director of new business acquisition.

The 27-minute episode was released Sept. 29 and is available on Link and other postal websites, as well as most podcast platforms.