A snapshot of Postal Service scanning data shows the national rating was 95.84 percent during the week ending Dec. 12, down 0.83 percent from one week earlier.
The data was collected Dec. 17.
Southern led the four areas with a rating of 96.27 percent, while Central ranked last with a 95.26 percent rating.
Among the 50 districts, Massachusetts-Rhode Island, part of Atlantic Area, ranked first with a 97.97 percent rating, while California 4, part of WestPac Area, ranked last with an 89.99 percent rating.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.” Postal Service employees must request Informed Visibility access through eAccess.
