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He rescued a deaf customer

This employee responded when he saw smoke and heard an alarm

A man wearing a postal uniform stands by a postal delivery vehicle
Midwest City, OK, Letter Carrier Jairo Lopez

As Letter Carrier Jairo Lopez approached a house in Midwest City, OK, recently, he saw heavy smoke and heard an alarm going off.

Lopez and another person entered the home and helped an older, deaf customer get outside.

The house sustained some smoke damage.

Authorities blamed the fire on an old oven.

The property manager later visited the Post Office to recognize Lopez for his “selflessness,” according to Diego Weaver, a local customer services supervisor.

Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.