My name is Sal D’Angelo and I’m a retail associate at the Manhasset, NY, Post Office, which is on Long Island.
I’m here at 4:30 a.m. every day when the first truck from the local processing and distribution center is dropping off mail, and I prepare the mail for the carriers. Then I do clerical duty in the building — anything from customer service at the window to answering any questions the customers may have.
I have worked 20 years in Manhasset and 17 years at the New York International Service Center at John F. Kennedy Airport, totaling 37 years with USPS.
Here in Manhasset, I get to see the customers. If they ask me a question, I can give them a direct answer.
Service runs in my family: My sister is a letter carrier in Queens, NY, and another sister works for a government agency.
I didn’t intend to have a long career with the Postal Service, initially. I took this as a summer job while I was in college. Thirty-seven years later, I have forged a long career from that “summer job.”
I love the people that live in Manhasset. They are very nice. People here love the neighborhood, and the Post Office is part of that. Most of our customers are repeat customers. We know all the news in their families. It’s very generational.
We go the extra mile because there is mutual respect between the customers and the employees. It makes us feel good when we can help customers.
“On the Job,” a column on individual employees and their contributions to the Postal Service, appears regularly in Link.
