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How to act if you’re hacked

USPS has tips for employees and contractors

Man peers over computer screen
USPS employees and contractors who’ve been hacked should pause — but not panic.

The Postal Service wants employees and contractors to know what to do if they suspect a computer, mobile device or online account has been hacked.

Here are some common hacking signs:

• An alert appears on your antivirus program letting you know your system is infected.

• When browsing the internet, you are redirected often to unwanted pages or pages you didn’t want to visit.

• You see a pop-up window with a message saying your computer has been encrypted and you must pay a ransom to unlock it.

• An account’s password doesn’t work, even though you know the password is correct.

• You receive notifications that someone has logged into an account, or notifications verifying updates to a profile you didn’t change.

Employees and contractors who have been hacked should pause — but not panic — and follow the instructions on the Report to CyberSafe Blue page.

To avoid hacking, employees and contractors should keep their devices and systems up to date, use strong and unique passwords, enable multifactor authentication and be wary of phishing emails.

The CyberSafe at USPS Blue and LiteBlue pages have additional information.