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In the cards

USPS Connect Local now a lead option

The new lead card will help employees talk about USPS Connect with small-business customers.

The Postal Service’s Small Business Solutions team has developed an employee lead submission card that highlights the new USPS Connect Local delivery option.

USPS Connect Local, which began a national rollout last month, offers small businesses affordable next-day delivery in all locations, with same-day delivery, Sunday delivery and pickup options in select locations.

The new lead card provides information about USPS Connect Local to help employees talk about the new service with small-business customers. The card also adds USPS Connect Local to a check-off list that will help sales team members in follow-ups with customers.

“Our goal with this new card is to make it as easy as possible for USPS employees to hold key conversations with our customers about Connect Local,” said Lou DeRienzo, a small-business senior specialist at USPS headquarters in Washington, DC. “This new card gives them the information they need, right at their fingertips.”

All sales generated from employee leads count toward the USPS Every Lead Counts campaign to raise revenue through sales leads from employees.

The Postal Service is encouraging as many employees as possible to submit at least one lead through any of its six lead programs by Sept. 30.

The Small Business and Lead Generation Programs Blue page has more information about the employee lead programs: Business Connect, Clerks Care, Customer Connect, Mail Handlers, Rural Reach and Submit a Lead.

More information about USPS Connect Local — as well as the new USPS Connect Regional, USPS Connect National and USPS Connect Returns offerings — can be found at the USPS Connect website.