Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 96.75 percent during the week ending March 25, down 0.01 percent from one week earlier.
The data was collected March 30.
WestPac led the four areas with a rating of 97 percent, while Atlantic ranked last with a 96.46 percent rating.
Among the 50 districts, Washington, part of WestPac Area, ranked first with a 98.02 percent rating, while Minnesota-North Dakota, part of WestPac, ranked last with a 94.81 percent rating.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.” Postal Service employees must request Informed Visibility access through eAccess.
Delivery data. From Jan. 1-March 18, the Postal Service delivered 86.7 percent of First-Class Mail on time when compared with the organization’s service standard, according to data released last week.
During the same period, USPS delivered 92.1 percent of Marketing Mail and 81.4 percent of Periodicals on time, the figures show.
The heat is on. Postal Bulletin’s March 24 edition features heat safety tips, along with the latest updates to USPS policies, procedures and forms.
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