The Postal Service wants employees to remember to properly process items sent through Premium Forwarding Service Commercial (PFSC), which is designed for business customers.
PFSC allows commercial customers to temporarily forward mail in bulk from a PO Box or a business street address to a new domestic business address.
The mail is sent by Priority Mail Express or Priority Mail and can be forwarded on a daily, weekly or monthly basis.
Customers also receive email notifications with USPS tracking numbers.
Employees should process PFSC requests in a timely manner.
For instance, PFSC mail must not be held at the processing unit. Instead, the mail must be processed based on the customer’s requested forwarding frequency.
Also, each time a PFSC label is printed in My Post Office, the customer’s payment account is charged. Labels cannot be canceled in My Post Office or by headquarters, so check for mail before printing labels.
The PFSC Blue page has more information.
