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Engaging leaders

Two managers receive national awards

Portraits of smiling executives
Lloyd Keast, Northern New England District’s senior Post Office operations manager, left, and Jason Johnson, Suncoast District’s sales manager, are the latest National Engagement Leader of the Year Award recipients.

Jason Johnson and Lloyd Keast were named the Postal Service’s National Engagement Leader of the Year Award recipients this week.

Johnson is sales manager for Suncoast District, while Keast is Northern New England District’s senior Post Office operations manager.

“Jason and Lloyd each consistently demonstrate that they are committed to fostering a more engaging postal work culture. Like all engaging leaders, they are involved in, enthusiastic about and committed to creating better workplaces and contributing to operational success,” said Kelvin Williams, the Postal Service’s employee engagement executive director.

The National Engagement Leader of the Year Award, introduced in 2016, is part of the Postal Service’s broader efforts to boost employee engagement. Research shows that engaged workers deliver better customer service and have better attendance rates and fewer on-the-job accidents.

Johnson, who directly manages nine employees and comes from a family of postal workers, was recognized for his efforts to serve as a role model for his team, to demonstrate that he cares about them and to communicate with them about important matters.

Keast, who oversees about 1,000 employees, was honored for his efforts to praise his team members, to encourage them to become leaders in their own right, and to ensure each one understands how he or she contributes to the Postal Service’s success.

USPS announced Johnson’s and Keast’s selection during a virtual ceremony that featured remarks from Postmaster General Louis DeJoy, Chief Human Resources Officer Isaac Cronkhite and Williams.

The ceremony also included recognition for the finalists:

  • Caroline Brownlie, legal strategy managing counsel at USPS headquarters in Washington, DC
  • Eastern Area Human Resources Manager Denise Cameron
  • Linda DeCarlo, occupational safety and health senior director at USPS headquarters
  • Northern Virginia District Manager Tammy Edwards
  • Don Flak, performance and field operations support manager
  • Pacific Area Controller Lisa Jackson
  • Houston District Safety Manager Xandria James-Ward
  • Salt Lake City District Manager Michael Mirides
  • Gateway District Manager Charles Sciurba
  • Judson West, homeland security coordinator for the Postal Inspection Service’s Atlanta Division

The finalists include individuals who represent the Postal Service’s previous seven geographic areas (which were recently consolidated to four areas) and people who represent departments overseen by members of the organization’s executive leadership team.

The finalists were selected from among more than 80 employees who were honored at the district and headquarters levels earlier this year.

The Employee Engagement LiteBlue page has more information about the awards.

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