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Beyond protection

Strengthening, improving USPS technology

CISO’s identity and access management team works to ensure USPS employees can access the technology resources they need to do their jobs.

In a world where the cybersecurity landscape is constantly shifting, protecting USPS isn’t the Corporate Information Security Office’s only responsibility.

The department, also known as CISO, works to strengthen and improve the Postal Service’s cybersecurity efforts, too.

To help mark National Cybersecurity Awareness Month in October, the organization is highlighting CISO and its teams, including the team that manages the identity and access management portfolio.

Led by Heather Dyer, this team works to ensure USPS employees can access the technology resources they need to do their jobs.

This includes managing eAccess, a system that allows employees to request permission to use a variety of postal applications, and building ARIS, the system that will eventually replace it.

The team also oversees efforts to protect the Postal Service’s most vital information, and it manages a program that verifies customers’ identities for offerings like Informed Delivery, Hold Mail and Operation Santa.

Additionally, the team develops innovative security initiatives, including the Postal Service’s work with the FBI to offer fingerprinting services, as well as in-person proof-of-identity opportunities with other government agencies.

To help support the identity and access management team’s work, Postal Service employees can follow these steps:

• Keep it secure. Don’t share your ACE ID login or password information. Don’t connect with someone else’s logon ID, password or any other personal identity credential.

• Keep personal information professional and limited. Think twice before you share your personal data since it is extremely valuable to cybercriminals.

The National Cybersecurity Awareness Month Blue page and the CyberSafe at USPS Blue and LiteBlue pages have more information about CISO, the identity and access management team and related topics.

Share your feedback at uspslink@usps.gov. Your comments could be included in the “Mailbag” column.