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Connecting and growing

National PCC Day is Sept. 22

Steve Monteith, the USPS acting chief customer and marketing officer, addresses the Greater Madison Postal Customer Council in Wisconsin last year. Monteith will deliver a presentation during the Sept. 22 virtual National PCC Day.

USPS leaders will come together with the nation’s commercial mailers — virtually — to thank them for their business and discuss the future during National Postal Customer Council Day on Tuesday, Sept. 22.

The event, which usually takes place during a full week in September, will occur online this year due to the coronavirus pandemic.

The theme, “Get Connected and Grow,” reflects organizers’ emphasis on helping USPS and postal customer councils build relationships so they can grow the mailing industry while addressing common concerns and challenges.

There are 144 councils, also known as PCCs, across the nation.

All National PCC Day activities will occur from 2-4 p.m. EDT. The agenda will include remarks from Postmaster General Louis DeJoy; a presentation on USPS marketing initiatives from Steve Monteith, the Postal Service’s acting chief customer and marketing officer; and remarks from Doug Lipp, a former Disney executive who will discuss teamwork, innovation and leadership. (Lipp is also slated to deliver motivational remarks at the National Postal Forum in 2021.)

Other highlights will include an awards presentation and breakout sessions on a variety of topics, including Election Mail and Political Mail, Informed Delivery, Informed Visibility, small-business strategies, shipping strategies and PCC membership benefits.

Postal Service employees can view the live National PCC Day activities on Sept. 22 with their manager’s permission. All participants must register beforehand on the National PCC Day website, which also has more information about the agenda.

All sessions will be recorded and posted for future PCC use on the National PCC Day website, beginning Sept. 23.

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