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Safe service

New retail lobby procedures explained in video

A new USPS video explains the changes customers will see in Post Office retail lobbies as the organization continues its efforts to promote social distancing during the coronavirus pandemic.

Help Us Serve You: Post Offices,” which lasts one minute, explains that the organization limits the number of customers inside a Post Office to 10 at one time.

The animated video also illustrates the distance customers should stand apart from each other while waiting in line, along with other protective measures that customers may see at retail counters, such as plastic barriers.

Another newly released video illustrates pandemic safety procedures for letter carriers.

USPS is sharing both videos on Facebook, Twitter, YouTube and other social media channels.

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