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Employee leads helping grow USPS programs

Claudia Chan, a retail associate in the Houston area, recently submitted a sales lead that will generate more than $36,000 in estimated annualized revenue for USPS.

Now that Clerks Care has crossed the $1 billion sales threshold, the Postal Service is looking toward the next milestone for the program: $2 billion.

Clerks Care, one of several programs that encourage employees to provide sales leads that can help USPS win new business, hit the $1 billion mark this month. This means the program has generated more than $1 billion in estimated annualized revenue since its launch in 2013.

The Postal Service now wants to double that amount — and it’s relying on employees like Claudia Chan to make it happen.

Chan, a retail associate at the Montgomery Post Office near Houston, recently served the owner of an automotive business who mentioned he was looking for a new way to ship his products.

Chan used Clerks Care to submit the owner’s contact information to a Houston District business development specialist, who followed up with him. After their discussion, the owner decided to begin shipping his products through USPS — a sale that will generate more than $36,000 in estimated annualized revenue for the Postal Service.

“Employees like Claudia Chan make a difference,” said Mary Anderson, small-business engagement director at USPS headquarters in Washington, DC. “She demonstrates that when everyone does their part, we can attract new customers and build our business.”

In addition to helping Clerks Care reach its next milestone, the Postal Service wants all of its lead-sharing programs to bring in $1 billion in estimated annualized revenue before the current fiscal year ends Sept. 30.

This initiative, called the Race for a $Billion campaign, has generated more than $447 million so far.

The Sales Blue page has more information about each program, as well as the latest district rankings in Race for a $Billion.

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