Monday, March 16, 2026
USPS is committed to being a safe workplace
The organization reminds employees of its zero-tolerance policy for threats and violence
The Postal Service is reminding employees that it has a zero-tolerance policy regarding workplace threats and violence.
The organization is committed to cultivating a positive and safe work environment that’s free of threats, intimidation, bullying and violence for all employees.
To help fulfill this commitment, a threat assessment team is available to respond to threats, assaults, and potential violence at all postal locations. These teams are located at district and area offices and USPS headquarters in Washington, DC.
Team members are trained to assess the danger or harm of threats, whether implied or direct. The goals are to reduce risks to employees and the Postal Service, discourage inappropriate behavior and resolve conflicts.
Employees who’ve been threatened or believe they’re in a potentially unsafe situation that involves a co-worker, contractor, customer or management — or employees who are experiencing a domestic violence situation that could pose a threat in the workplace — should notify their immediate supervisor, the local threat assessment team and the Postal Inspection Service.
The zero-tolerance policy and reporting procedures are distributed by every district, area and headquarters by the end of March each year at all USPS locations.
All facilities must permanently post the policy on bulletin boards and in other prominent locations.
The Postal Service requires all managers and supervisors to deliver a mandatory stand-up talk to employees to ensure they know how to contact their local threat assessment team. This year’s stand-up talk is posted on the MyHR website’s Workplace Violence Prevention page.
The USPS social media policy stipulates that the use of social media must abide by all postal policy concerning appropriate conduct and threats of violence in the workplace.
Employees should report emergency situations to the Postal Inspection Service at 877-876-2455 or call 911. The Inspection Service number is monitored 24/7.
Heroes
He rescued a 2-year-old in the street
This retail associate helped reunite a toddler and parents
Landen Pace, a USPS retail associate in Pella, IA, was working when he noticed a toddler on the sidewalk with no adults nearby.
A short time later, Pace saw the same child standing in the middle of the road.
The retail associate led the child to the sidewalk and tried to find the parents. He knocked on several doors but nobody answered. Pace stayed with the child and called the police.
Law enforcement officers saw the child gravitating toward a particular house, so they went inside. There, they were able to contact the parents of the 2-year-old, who were extremely grateful to Pace.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
Week in Review
Here’s what Link covered March 8-14
The Postal Pulse survey and Free Matter for the Blind made news
“We’re listening.” That was Postmaster General David Steiner’s message in a video in which he urges employees to complete this year’s Postal Pulse survey.
The survey, which opened Tuesday, March 10, and runs through Friday, April 17, “is the most direct way to hear how we can better support you,” he says in the video.
Link put out a call for nominees for its “On the Job” column; reminded employees to only use postal credit cards for legitimate expenses; and highlighted a USPS Office of Inspector General case that put a stop to a prescription drug scam involving workers’ comp.
We also spotlighted a celebration of the Postal Service’s Free Matter for the Blind or Physically Handicapped program, which delivers braille books, electronic audio cartridges and more, with the costs covered by Congress.
It’s high season for stamp releases, and last week did not disappoint: Lowriders, a set of five stamps celebrating lowrider cars and culture, and Sunflowers, a single stamp featuring four blooms, were both released.
We took a look at the third installment in the Stamps Forever website’s “Celebrating Stamp Encore” series, which discusses the many contenders that employed innovative printing techniques; and, in “People,” Bridgeville, DE, Postmaster Kimberly Collins gave a set of Phillis Wheatley stamps to a school named for the poet and Black Heritage stamp subject.
Finally, “Heroes” told the story of Landen Pace, a retail associate in Pella, IA, who led a 2-year-old he saw standing in the street to safety, called police, and waited with the child until they arrived. The toddler was eventually reunited with his parents, who were very grateful for Pace’s perceptive vigilance.
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USPS is committed to being a safe workplace
The organization reminds employees of its zero-tolerance policy for threats and violence
-
Heroes
He rescued a 2-year-old in the street
This retail associate helped reunite a toddler and parents
-
Week in Review
Here’s what Link covered March 8-14
The Postal Pulse survey and Free Matter for the Blind made news