Wednesday, February 4, 2026
Rising to the occasion
The Eagle spotlights a transformation plan success in Phoenix
As the Postal Service continues one of the most ambitious overhauls in its history, tangible progress is evident in facilities such as the Phoenix Regional Transfer Hub, The Eagle magazine reports in its winter issue.
With its focus on the westbound destination-only hub, the cover story explores how cutting-edge technologies and streamlined processing and logistics strategies are helping USPS sort and move massive volumes of mail and packages across the country more efficiently and reliably than ever before.
The issue also highlights a new collaboration with Adobe that is making direct mail more accessible and affordable for small and midsize businesses — boosting customer success and USPS revenue.
Other topics include the organization’s tradition of perseverance and innovation, exemplified by its resilience after a catastrophic 1836 headquarters fire and its long history of embracing and driving advances in automation. Readers can also learn more about the USPS Board of Governors, which has provided strategic oversight for more than five decades.
The Postal Service mailed The Eagle to employees’ homes in January. It is also available on Newsroom, the USPS online news hub.
Postal Service names general counsel
Keith E. Weidner has been with USPS since 2003
Keith E. Weidner has been named the Postal Service’s general counsel.
He succeeds Thomas J. Marshall, who retired Feb. 1.
In his new role, Weidner will serve as a member of the executive leadership team and as counsel to the USPS Board of Governors.
Most recently, Weidner served as the deputy general counsel at USPS headquarters in Washington, DC, where he oversaw legal practice areas that included procurement and property law, corporate and postal business law, legal strategy and legislative advice, and provided counsel to Postal Service leadership.
Weidner joined the Postal Service in 2003 as an honors attorney. He has served as an attorney in the legal policy and ratemaking organization and as the chief counsel of legal policy and legislative advice.
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On the Job
She does double duty on the Texas-Arkansas line
This retail associate enjoys her informal role as a tour guide for an unusual Post Office
My name is LaShanda Jones and I’m the lead retail associate at the Texarkana Downtown Finance Station. This is the only Post Office that straddles two states, Texas and Arkansas.
I started my USPS career in Dallas in 1998, but I’ve been at this location a little over nine years. I live on the Arkansas side.
Since I’ve been here, I’ve learned about the building that houses the Post Office and share that information with the 700 to 1,000 tourists who visit us each year.
People are amazed when I tell them that the state line goes right down the middle of the building, and that this building is the second-most photographed in the United States. The only other federal building that is photographed more than us is the U.S. Capitol.
The sign in front tells you where the point is between the two states. People want to straddle the state line. Sometimes they’ll turn on the GPS tracker on their phone and she’ll say “Now entering Texas” or “Now leaving Arkansas.”
They’re also amazed that we have two mayors, two police departments and two ZIP Codes. The physical address for the post office is Arkansas. But the Post Office Boxes have a Texarkana, TX, address.
There are several historical places in the area, and I give the tourists information about them as well as about the celebrities who were born here, such as Otis Williams from the Temptations and businessman Ross Perot.
My hand stamps have “Texas” and “Arkansas” on them, although they still have the Arkansas ZIP Code. I wish we had a special stamp because tourists always want a postmark. They want something that says they’ve been here.
Helping the tourists makes my day better. This is a special building, and I’m proud to say I work in the Post Office here.
“On the Job,” a column on individual employees and their contributions to the Postal Service, appears regularly in Link.
Milestones
Appointments, awards and retirements
Here’s a look at recent USPS leadership announcements
The Postal Service recently made the following managerial and supervisory announcements:
• Caroline R. Brownlie was named deputy general counsel at USPS headquarters in Washington, DC. She succeeds Keith E. Weidner, who was named general counsel. Brownlie previously served as managing counsel for legal strategy.
• Lorraine G. Castellano, Atlantic Area’s New York 1 District manager, retired Jan. 30 after 41 years with USPS.
• Eddie N. Masangcay, Atlantic Area’s Pennsylvania 1 District manager, retired Jan. 30 after 39 years with USPS.
• Jeffrey T. Sinn, a retail and Post Office policy specialist in Washington, DC, received a Chief FOIA Officer’s Award for his efforts to help the organization respond to Freedom of Information Act requests.
Got news to share? Email Link.
February 11, 2026
Datebook
‘Healthy Heart’
Postal Service employees may participate in an upcoming webinar to learn the importance of making healthier choices to improve heart health.
The session, “Healthy Heart,” will be held Wednesday, Feb. 11, from noon to 1 p.m. Eastern.
Representatives from United Healthcare, a provider of health plans for federal employees, will lead the discussion.
Participants must register before the event on the webinar website.
Participation is voluntary. Nonexempt employees must participate off the clock or during authorized breaks.
Employees with questions can email the USPS Benefits and Wellness team.
View past printouts
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What's included
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Rising to the occasion
The Eagle spotlights a transformation plan success in Phoenix
-
Postal Service names general counsel
Keith E. Weidner has been with USPS since 2003
-
On the Job
She does double duty on the Texas-Arkansas line
-
Milestones
Appointments, awards and retirements
Here’s a look at recent USPS leadership announcements
-
February11Datebook
‘Healthy Heart’