Monday, September 8, 2025
Heroes
He saw a woman faint and went to help
This employee stayed with her and her daughter until paramedics arrived
Carrier Technician Joseph Kornack was delivering a package in San Francisco recently when he came upon a woman who had fainted on the sidewalk.
The woman’s daughter, Catherine Chin, was kneeling beside her.
Kornack held the unconscious woman’s head off the ground while the daughter called 911.
The Postal Service employee stayed with the women until paramedics arrived.
Chin later sent a letter to the local Post Office expressing her gratitude for Kornack’s assistance.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
Week in Review
Here’s what Link covered Aug. 31-Sept. 6
Prison time for check theft and an informative pilot program made news
Link reported last week on a recent fraud case that demonstrated that postal crime doesn’t pay.
A former USPS employee stole hundreds of high-value checks meant for business customers in Mobile, AL, and sold them to a scammer who recruited her for the scheme. The scammer then altered them and sold them through an illicit online marketplace.
The former employee and the scammer received five and eight years in federal prison, respectively, and were both ordered to pay more than $234,000 in restitution. After release, they will serve five years of supervised release and be subject to credit restrictions.
In other news, Link reported that the Customer Experience Vision Activation pilot program at four sorting and delivery centers recently concluded its 90-day run. The pilot measured service requests, customer satisfaction and employee availability.
“We don’t think this is the end of the vision activation — it’s only the beginning,” said Wendy Daniels, USPS customer experience and strategy director.
We also ran reminders on the proper disposal of nonalkaline batteries and the importance of office security; explained different types of blood cancer; and marked three September observances: National Preparedness Month, Suicide Prevention Month and the spotlight month for the Alzheimer’s semipostal stamp.
“On the Job” profiled Jacqueline Thomas, a Kearny, NJ, plant manager who loves her night shift and who believes “when you give out good energy, you get it back”; and “Off the Clock” highlighted the dual loves of Abby Martin, an integration and support manager at USPS headquarters in Washington, DC: Playing hockey and playing the fiddle. She finds postal lessons in both pastimes: “Don’t let a challenge derail you if it doesn’t work the first time.”
And “Heroes” shared the story of Joseph Kornack, a carrier technician in San Francisco who assisted a woman whose mother had fainted.
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September 13, 2025
Datebook
Holiday Cheer stamp ceremony
The Postal Service will dedicate its Holiday Cheer stamps on Saturday, Sept. 13, in Washington, DC.
The event will be held at 11 a.m. Eastern at the National Postal Museum, located at 2 Massachusetts Ave. NE.
Attendees are encouraged to RSVP online.