Monday, March 24, 2025
USPS is committed to being a safe workplace
The organization reminds employees of its zero-tolerance policy for threats, violence
The Postal Service is reminding employees that it has a zero-tolerance policy regarding workplace threats and violence.
The organization is committed to cultivating a positive and safe work environment that’s free of threats, intimidation, bullying and violence for all employees.
To help fulfill this commitment, a threat assessment team is available to respond to threats, assaults and potential violence at all postal locations. These teams are located at district and area offices and USPS headquarters in Washington, DC.
Team members are trained to assess the potential of danger or harm, whether implied or direct. The goals are to reduce risks to employees and the Postal Service, discourage inappropriate behavior and resolve conflicts.
Employees who’ve been threatened or believe they’re in a potentially unsafe situation that involves a co-worker, contractor, customer or management — or employees who are experiencing a domestic violence situation that could pose a threat in the workplace — should notify their immediate supervisor, the local threat assessment team and the Postal Inspection Service.
The zero-tolerance policy
and reporting procedures are distributed by every district, area and headquarters by the end of March each year at all USPS locations.
All facilities must permanently post the policy on bulletin boards and in other prominent locations.
The Postal Service requires all managers and supervisors to deliver a mandatory stand-up talk to employees to ensure they know how to contact their local threat assessment team. This year’s stand-up talk is posted on the MyHR website’s Workplace Violence Prevention page.
The USPS social media policy stipulates that the use of social media must abide by all postal policies concerning appropriate conduct and threats of violence in the workplace.
Employees should report emergency situations to the Inspection Service at 877-876-2455 or call 911. The Inspection Service number is monitored 24/7.
Heroes
He heard a cry for help — and followed it
This letter carrier acted quickly to help a customer who had fallen off a ladder
Letter Carrier Jayden Wise was recently delivering mail in Mason City, IL, when he heard a man crying out for help.
Wise followed the sound and discovered a customer who had fallen off a ladder and was in severe pain.
The Postal Service employee called 911 and stayed with the customer until paramedics arrived.
The customer is recovering from his injuries, which included several broken bones.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
Week in Review
Here’s what Link covered March 16-22
The dedication for Freshwater Fishing Lures and a special Toussaint stamp event made news
Last week, Link reeled in readers with stories on the ceremony and video spotlighting the new Freshwater Fishing Lures stamps.
The pane of 20 stamps features colorful close-up photographs of five popular lure designs: the crankbait, the popper, the spinner, the wakebait and the spoon.
John DiPeri, USPS Western Region vice president, helped dedicate the stamps.
“Fishing lures are more than just tools — they represent tradition, innovation and a deep connection to the great outdoors,” said Lee Beasley, campus director at Bass Pro Shops, who served as master of ceremonies.
Link reported on USPS refining its service standards and offering new online tools and a fact sheet to help customers prepare for the changes. It is estimated the changes will save the Postal Service at least $36 billion during the next decade through reductions in transportation, mail processing and real estate costs.
The “People” column spotlighted a special dedication ceremony for the Allen Toussaint stamp in Madison, WI, and the new postmaster for El Prado, AZ, Scott Mizen.
In “Heroes,” Letter Carrier Jayden Wise heard a cry for help and followed the voice, finding a man who had fallen off a ladder. He called 911 and stayed with the man — who had suffered several broken bones — until help arrived.
Finally, we shared news of two new appointments: John Morgan as delivery operations vice president, and Elvin Mercado as chief retail and delivery officer, a role he has filled on an acting basis since January.
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USPS is committed to being a safe workplace
The organization reminds employees of its zero-tolerance policy for threats, violence
-
Heroes
He heard a cry for help — and followed it
This letter carrier acted quickly to help a customer who had fallen off a ladder
-
Week in Review
Here’s what Link covered March 16-22
The dedication for Freshwater Fishing Lures and a special Toussaint stamp event made news