
Southern Area has a new vice president
Chenise LeDoux takes the position on an acting basis
Chenise LeDoux has been named Southern Area’s acting vice president.
She replaces Linda Crawford, who retired in 2024.
LeDoux is responsible for retail and delivery operations in 11 states, Puerto Rico and the U.S. Virgin Islands, and a workforce of more than 124,000.
She most recently was rural delivery director.
Prior to that, LeDoux was a Level 1 Post Office support director, Texas 2 District manager, acting manager of Oklahoma and Mississippi districts, postmaster in Houston and Tampa, and acting plant manager of the Manasota Processing and Distribution Center in Sarasota, FL.
In 2023, LeDoux completed the Massachusetts Institute of Technology Sloan Fellows Master of Business Administration Program.
She joined the Postal Service in 1987 as a clerk.

Lifting his voice — all the way to the White House
This program manager sings in a choir to reduce stress, build community
My name is David Plybon and I’m the equal employment opportunity program manager at USPS headquarters in Washington, DC.
I began my postal career as a paralegal in 1996. My dad retired from the Postal Service, where he worked midnights at a local sorting plant.
I believe everyone needs a release from the pressures and stresses of daily life. For me, it’s singing.
I’m a member of the Spotsylvanians Community Chorus, and for me, it is a true passion.
When my wife and I moved from Euless, TX, to Fredericksburg, VA, in 2022, we wanted to find a way to connect with the people in our new area. We learned about the choir, and we joined.
The Spotsylvanians have around 45 members, and accept all singers ages 12 and up.
We sing a little bit of everything. We perform two major concerts each year — one at Christmas, and one in the spring. Throughout the rest of the year, we perform at community events and local venues of all kinds.
In December, we performed at the White House, which was a great honor. We were set up in the East Room, and we sang for the many tourists who were taking self-guided tours. They didn’t have a piano for us, so we had to do two hours a cappella. But we pulled it off.
I’ve had the performing bug since the fifth grade, when I played a canopy boy in “Fiddler on the Roof.” I’ve always been involved in singing, and I did a lot of theater when I lived in Texas.
The choir rehearses every Monday night for two hours at a local community center. It is so rewarding to make music with others.
I can have the worst day, but when I get to rehearsal and start singing, all the other stuff just fades away.
Whenever I have a bad day, I sing.
“Off the Clock,” a column on Postal Service employees and their after-hours pursuits, appears regularly in Link.
WestPac Area, MN-ND District lead in scanning
A snapshot of Postal Service scanning data shows the national rating was 96.96 percent during the week ending Feb. 14, down 0.59 percent from one week earlier.
The data was collected Feb. 19.
WestPac led the four areas with a rating of 97.43 percent, while Central ranked last with a 96.37 percent rating.
Among the 50 districts, Minnesota-North Dakota, part of Central Area, ranked first with a 98.08 percent rating, while Illinois 2, also part of Central Area, ranked last with a 94.02 percent rating.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.” Postal Service employees must request Informed Visibility access through eAccess.