Rural Carrier Joshua Toomey was delivering mail in Corydon, IN, recently when he heard someone yelling. The Postal Service employee looked around to see who it was. After some time, a voice piped up, “Mailman!” Toomey continued investigating and found a man who had tipped over in his motorized scooter on the grounds of an […]
Jennifer Vo has been named retail and Post Office operations vice president. She succeeds Elvin Mercado, who served in the position until last year. Vo will oversee the Postal Service’s retail network, including more than 31,000 Post Offices. She will also be responsible for the field maintenance organization — managing maintenance services for Post Offices […]
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Postal Service employees may participate in an upcoming webinar that will show you how to improve your gut health and achieve greater balance in all areas through diet and lifestyle modifications. The session, “Nutrition and Gut Health,” will be held Thursday, March 13, from noon to 1 p.m. Eastern. Representatives from CareFirst BlueCross BlueShield, a […]
The Postal Service will dedicate its Freshwater Fishing Lures stamps on Thursday, March 13, in Springfield, MO. The ceremony will be held at 11 a.m. Central at the Bass Pro Shops’ Wonders of Wildlife National Museum and Aquarium, 500 W. Sunshine St. The speakers will include John DiPeri, the Postal Service’s Western Region vice president. […]
A snapshot of Postal Service scanning data shows the national rating was 96.85 percent during the week ending Feb. 28, down 0.4 percent from one week earlier. The data was collected March 5. WestPac led the four areas with a rating of 97.42 percent, while Central ranked last with a 96.03 percent rating. Among the […]
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USPS employees may participate in a webinar that will help explain how the new Postal Service Health Benefits (PSHB) Program and Medicare work in retirement. The session, “PSHB and Medicare in Retirement,” will be held Monday, March 10, from noon to 1 p.m. Eastern. Representatives from CareFirst BlueCross BlueShield, a provider of health plans for […]
National Consumer Protection Week is March 2-8, and the Postal Inspection Service is reminding employees and customers to beware of imposter scams. Imposters will often pose as a friend, relative or representative of a bank or government agency to defraud people of their personally identifiable information and then use it to steal their money. “There […]
Last week, Link brought you Postmaster General Louis DeJoy’s latest employee video message, which addressed recent developments involving USPS and the latest update on the Delivering for America plan. We also spotlighted the Postal Service’s 5-Star Banner Program, which rewards Post Offices that receive high customer-satisfaction marks on several metrics. “It’s all about positivity, highlighting […]
Postal Service customers who want to ship human or animal cremated remains in any form — such as ashes, jewelry or keepsakes — must use the Priority Mail Express Cremated Remains Box. Customers no longer have the option of using their own packaging. The new rule takes effect March 1 and is designed to increase […]
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Retail Associate Vicki Steinbach was working at the Potosi, WI, Post Office recently when she noticed an older customer mailing several envelopes to the same address. The customer said the envelopes contained cash, and she wanted to use Priority Mail Express to mail them. Steinbach questioned whether this was a legitimate transaction, but the customer […]
After Hurricane Harvey hit in 2017, California 5 District sent a banner with employee signatures and messages of support to colleagues in Houston. They sent a similar one to Florida in the wake of Hurricane Ian in 2022. Adela Silber, a consumer affairs manager in the district, recently revived the idea — only this time […]
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The Postal Service is observing Black History Month, which began Feb. 1. The annual commemoration traces its roots to 1926, when historian Carter G. Woodson helped establish a week to raise awareness of African Americans’ contributions. The observance was expanded to a full month in 1976. Since 1978, USPS has commemorated the occasion by releasing […]
Do you know your blood type? A survey commissioned by Quest Diagnostics in 2022 revealed that more Americans know their astrological sign (66 percent) than their blood type (51 percent). Steven Murphy, a WestPac Region logistics implementation strategy manager in San Diego, knows his blood type: O negative, which makes him a universal donor. His […]
The Postal Service has announced refined service standards for certain market-dominant services. This includes service standard adjustments for First-Class Mail, Periodicals, Marketing Mail and Package Services (Bound Printed Matter, Media Mail and Library Mail). The changes will maintain service at existing levels for most volume and upgrade standards for more market-dominant volume than is downgraded. […]
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A snapshot of Postal Service scanning data shows the national rating was 96.71 percent during the week ending Feb. 21, down 0.81 percent from one week earlier. The data was collected Feb. 26. WestPac led the four areas with a rating of 97.42 percent, while Central ranked last with a 95.71 percent rating. Among the […]
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The Postal Service will offer a virtual job fair for supervisory positions on Monday, March 3, from 7 to 9 p.m. Eastern. The fair will address the supervisory role, including responsibilities, potential career paths and how to find and apply for positions. Sign language interpreters and closed captioning will be available, and after the fair, […]
Link kicked off the week with headline news: Postmaster General Louis DeJoy has asked the USPS Board of Governors to begin a search for his successor. “After four and half years leading one of America’s greatest public institutions through dramatic change during unusual times, it is time for me to start thinking about the next […]
Rural Carrier Lisa Chaffee was delivering mail recently to a senior living community in North Huntingdon, PA, when she noticed mail stacking up at one of the apartments. The man’s front door was ajar, so Chaffee called out to him and entered the home, where she found him lying on the floor of his living […]
Lunar New Year stamps are a perennial favorite. The current series, the Postal Service’s third, began in 2020 and is a departure from its 1992-2004 and 2008-2019 predecessors in that the images are photographs of three-dimensional paper masks rather than traditional illustrations. As the second series wound down, the organization’s Citizens’ Stamp Advisory Committee suggested […]
My name is David Plybon and I’m the equal employment opportunity program manager at USPS headquarters in Washington, DC. I began my postal career as a paralegal in 1996. My dad retired from the Postal Service, where he worked midnights at a local sorting plant. I believe everyone needs a release from the pressures and […]
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A snapshot of Postal Service scanning data shows the national rating was 96.96 percent during the week ending Feb. 14, down 0.59 percent from one week earlier. The data was collected Feb. 19. WestPac led the four areas with a rating of 97.43 percent, while Central ranked last with a 96.37 percent rating. Among the […]
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The Valentine Project has a mission to spread love every Feb. 14 — as well as year-round — to children with pediatric cancer or other chronic illnesses. Each Valentine’s Day, the nonprofit organization mails packages filled with cards, treats, toys, crafts and other surprises to these children and their siblings across the country. “We are […]
Raj Sanghera has been named Central Area’s acting vice president. The role was previously held by Eric E. Henry, who retired in 2024. Sanghera will oversee delivery and retail operations that serve around 76 million customers across 14 states. Central Area has more than 11,500 Post Offices and more than 33.6 million delivery points. She […]
My name is Donna Graham-DiLacqua and I’m a customer relations manager in Philadelphia for the Postal Service’s Delaware-Pennsylvania 2 District. When I’m not at my USPS job, I teach voice lessons to aspiring entertainers, drawing on my lifelong career as a performer. My long-term goal is to start a music therapy program with my daughter […]
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Washington’s Birthday, also known as Presidents Day, will be observed Monday, Feb. 17. The annual observance began in the early 19th century. After George Washington’s death in 1799, his birthday — Feb. 22 — was celebrated informally across the young nation. In 1879, Congress declared Feb. 22 a federal holiday. A 1968 law moved the […]
A snapshot of Postal Service scanning data shows the national rating was 97.13 percent during the week ending Feb. 7, down 0.37 percent from one week earlier. The data was collected Feb. 12. WestPac led the four areas with a rating of 97.61 percent, while Central ranked last with a 96.62 percent rating. Among the […]
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The Postal Service has released a video that takes viewers behind the scenes of the new TV ad promoting USPS Ground Advantage. Several executives offer insight into the purpose of the commercial, titled “Stay in the Know.” The three-minute clip also includes comments from postal employees who appear in the ad. […]
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Mr. ZIP has a new animated series on YouTube that aims to teach young audiences about the Postal Service. “Mail with Mr. ZIP” debuted Feb. 8. New episodes will be released Saturdays on the new Mr. ZIP YouTube channel. The series is produced by Moonbug Entertainment, the children’s media company behind YouTube’s popular Blippi and […]
Allen Toussaint, the 48th honoree in the Postal Service’s Black Heritage stamp series, took center stage in Link last week. We told you about the stamp dedication ceremony in Toussaint’s hometown of New Orleans, a lively event that featured Irma Thomas and Elvis Costello, two of the many singers and musicians with whom he collaborated […]
Letter Carrier Lisa Hansen was delivering mail in Lakeside Park, KY, recently when she noticed out of the corner of her eye an older man lying on the side of the road. She turned around and went back for a closer look as the customer tried to get to his feet. The man, who lived […]