Letter Carrier Philip Thomas was delivering to a residence in Meadville, PA, recently when he noticed a hand reaching up from the floor inside the house and knocking on the window.
The customer had fallen after having had a stroke and was unable to get up.
The Postal Service employee called 911 and stayed with customer until paramedics arrived to take the woman to a nearby hospital.
The customer recovered and went to live with a relative.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
