The Postal Service is offering the USPS Operation Santa compliance training course for fiscal year 2027 in MyHR.
The video course explains what the USPS Operation Santa program is, how to handle the program’s letters and packages, and how to protect the personally identifiable information, or PII, of letter writers and letter adopters.
The 20-minute course has been automatically assigned to all employees who oversee retail operations, including retail associates, customer services supervisors and postmasters, in their MyHR training portal.
Although the training is geared toward employees in retail and customer service positions, it is open to all employees. To find the course, search for “FY27 Operation Santa Compliance Training” in the Learning Management System on the MyHR website.
More information is available on the Operation Santa page on Blue.
