Postmaster General David Steiner delivered a videotaped keynote address to postal customer councils for National PCC Week, which took place Sept. 28 through Oct. 2.
In the 6-minute video, Steiner praises the value of the councils and thanks customers for their engagement.
“Postal customer councils sit at the center of an incredible economic value chain,” he says in the video. “Your involvement with PCCs helps power our industry and helps guide about $2 trillion in economic activity in the United States.”
He goes on to discuss the organization’s improved service performance, infrastructure upgrades and mail repositioning moves while also acknowledging its challenges.
More than 85 PCCs held events across the nation.
The PostalPro website has more information about PCCs, including a tool that allows users to locate events in their community.
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