“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end.
1. Which of the following entities organized the Postal Service’s seat belt pledge?
a) National Association of Letter Carriers
b) National Rural Letter Carriers’ Association
c) USPS Chief Retail and Delivery Office
d) All of the above
2. What new customer service metric was added to the second Customer Experience Vision Activation pilot program at 16 sorting and delivery centers?
a) Customer satisfaction
b) Employee availability
c) Point-of-sale satisfaction
d) Service requests
3. When the Postal Service first issued wrapping paper in 1998, which stamp was featured in its design?
a) Bugs Bunny
b) Love Swans
c) Merian Botanical Prints
d) The World of Dinosaurs
4. Why is Asian Pacific American Heritage Month celebrated in May?
a) America’s first Japanese immigrants arrived in May of 1843.
b) Hawaii became the 50th state in the USA in May of 1959.
c) Richard Nixon became the first president to visit the People’s Republic of China in May of 1972.
d) The first Japanese cherry trees were planted in Washington, DC, in May of 1912.
5. What is the name of the black Labrador featured in the upcoming USPS National Dog Bite Awareness Campaign?
a) Artie
b) JoJo
c) Olive
d) Timber
Answers: 1) d. 2) c. 3) b. 4) a. 5) c.
