Letter Carrier Kimberly Hulett was delivering mail in Cheektowaga, NY, recently when she saw a boy run across a busy road.
The Postal Service employee pulled over and tried talking to the boy but realized he was autistic and nonverbal.
Hulett searched for the boy’s family, then called 911.
Because it was hot outside, Hulett kept him cool under a tree next to her delivery vehicle while they waited for the police.
A family member who was looking frantically for the boy soon came by. Hulett reunited them and continued on her route.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
