While delivering mail in Monroe, WI, recently, Letter Carrier Connie Hawkinson noticed that a customer had not been collecting her mail.
The Postal Service employee talked to the neighbors, who said they hadn’t seen the customer. Hawkinson then called the woman’s son and asked him to check on his mom.
He found that his mother had fallen in her garage and had been on the floor for 3 1/2 days. The woman had heard Hawkinson talking to the neighbors but couldn’t get anyone’s attention.
She was taken to a nearby hospital and has since recovered.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
