Letter Carrier Cecil Cloyed was delivering mail in Kerrville, TX, recently when he heard a faint call for help coming from inside a home.
Cloyed called 911 after he was unable to enter the residence to check on the customer.
The Postal Service employee waited there for paramedics to arrive. They found the woman, who had fallen on her face and twisted her left arm, unable to move.
The customer was taken to a nearby hospital and treated for her injuries.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
