The latest episode of “Mailin’ It!,” the USPS podcast, focuses on how the organization is modernizing its approach to retail and creating a more efficient and customer-friendly experience.
Tracy Raymond, the Postal Service’s retail operations director, and Bob Dixon, the organization’s director of delivery and retail modernization, are the guests.
The 28-minute episode was released Aug. 5 and is available on Link and other postal websites, as well as most podcast platforms.
