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She administered a life-saving medication

This employee aided a co-worker experiencing an allergic reaction

Two women wearing postal uniforms stand next to each other
Bedford, IN, Retail Associate Michelle Kern, at left, and Letter Carrier Leysa Nichols

Retail Associate Michelle Kern was recently working at the Bedford, IN, Post Office when she realized a co-worker needed quick medical assistance.

Letter Carrier Leysa Nichols was having trouble breathing and her face was swelling.

Kern told colleagues to call 911. She then noticed Nichols was holding a medical pen that injects a dose of epinephrine.

The Postal Service employee knew the medication is used to treat severe allergic reactions caused by foods, insect stings or other exposures that can lead to anaphylaxis. Kern took the pen and administered the dose to Nichols.

She continued to comfort her co-worker until paramedics arrived.

Nichols’ husband later visited the Bedford Post Office to thank Kern.

Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.