Butler, PA, Postmaster Anthony Kriley was conducting a route inspection with Letter Carrier Jamie Stevens recently when they heard screams.
The two Postal Service employees ran toward the noise and found a dog attacking customer Janice Taylor.
Kriley used pepper spray, which stunned the dog but did not stop the attack.
When the spray ran out, Kriley used other tactics while Stevens used his own dog spray and other dog-attack maneuvers. The dog finally retreated, and they called 911.
Emergency responders took Taylor to a nearby hospital where she was treated for a broken finger and received stitches to her hand before being released.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.