Custodians are often unsung heroes — but not always.
Two of the top performers at the Cleveland, OH, Processing and Distribution Center are Monique Willis and Barbara Taylor, who both traded jobs in operations to work in maintenance.
Willis was a mail handler, while Taylor was an automation clerk. Both said they became custodians because they were seeking a change of pace.
They take pride in keeping the workplace clean, including the lobby, cafeteria, workroom floor and administrative areas.
“We stay busy all night,” Taylor said.
They also do their part to keep their workplace safe, picking up items such as plastic straps that could create walking hazards.
“We are the extra eyes on the floor,” Willis said.
Giving back to those who served
Colleen Minnick, a USPS senior marketing specialist in Hawley, PA, volunteers as an emcee for events at a nearby American Legion post.
The timing of the recent Armed Forces stamp release “was perfect” for the post’s Memorial Day ceremony, she thought, so she worked with Stamp Services to acquire posters of each of the three stamps and to get talking points.
While not a veteran herself, both of her parents served in the military, as have many members of her extended family.
“I have deep respect for those who have served and have a desire to give back,” said Minnick, who also gave a presentation to the post about the Medal of Honor stamps in 2015.
Circle of life
In May, Massachusetts-Rhode Island District held Circle the Survey Month, an initiative to remind retail associates to circle the information on the bottom of USPS sales receipts to encourage customers to complete online point-of-sale surveys.
“It’s always good to take the temperature,” said Bill Downes, a Hingham, MA, retail associate. “If you don’t ask, you don’t know how you’re doing.”
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