Last week, Link reported on the Postal Service’s preparations for this year’s holiday season.
During a briefing for the news media, Joshua Colin, the organization’s chief delivery officer, and Steve Monteith, the chief customer and marketing officer, discussed the holiday efforts, which include installing new package sorting machines in postal facilities and reducing customers’ shipping costs.
“Thanks to the substantial progress we have made under the Delivering for America plan, we are ready and confident to handle the holiday surge,” Colin said.
Link also told you about improvements to international express mail customer service and the Hallmark company’s plans for a Christmas Experience event, and we offered tips on this year’s open season benefits enrollment period, holiday spending and contributing to the Combined Federal Campaign.
Additionally, we reported on USPS temporarily suspending acceptance of mail bound for Canada as a result of a strike by the Canadian Union of Postal Workers.
Finally, we introduced you to Christopher Williams, a Lewisburg, KY, rural carrier associate who came to the aid of a customer who passed out in a driveway after his pacemaker malfunctioned.
“Christopher is an all-around good guy and would do anything to help anyone,” said Dawn Ward, the local postmaster.
