Benton, MS, Postmaster Chris Broyles recently encountered a familiar customer who appeared to be shaky and anxious.
As the older woman prepared to send a Priority Mail Express package, Broyles struck up a conversation.
She showed him $32,000 in cash that she was preparing to send.
The postmaster told her that she might be a victim of a scam, but the customer insisted she was purchasing a legitimate bitcoin product and asked him to proceed with the transaction.
After the customer left, Broyles contacted a local postal inspector, who investigated and confirmed the customer was the victim of a scam.
The cash was returned to the customer, who praised the postmaster for his “generosity and dedication.”
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
