Carrier Technician Michael Cyrek was recently making deliveries in an Amsterdam, NY, neighborhood when he heard a 75-year-old customer yelling for help.
Cyrek found the woman in her garage, where she’d fallen.
The Postal Service employee immediately got the customer safely back on her feet.
She later mailed a note to the local Post Office, thanking Cyrek for “his kindness and help to me when I needed it most.”
The customer added: “I’m forever grateful!”