Letter Carrier Tammy DeCorse has made a difference in the lives of two customers on her route in Buffalo, NY.
One day last spring, DeCorse was delivering mail when she encountered a man experiencing an overdose on his porch.
She immediately called 911 and remained on the scene until paramedics arrived.
Several months earlier, the Postal Service employee had grown worried when another customer’s mail was piling up.
DeCorse shared her concern with one of the man’s neighbors, a firefighter, who requested a wellness check.
Emergency responders discovered that the customer had collapsed inside his home two days earlier and was in dire need of medical attention.
DeCorse said later it “felt great” to reach out to others in times of need.
“In this job, you get to know the patterns of customers,” she added. “It’s all about paying attention and staying alert.”