Letter Carrier Robert Giles was recently delivering mail in a Sylvania, OH, neighborhood when he came across an older couple in need of a helping hand at their home.
After their garbage had been picked up, one of the customers had gone outside to retrieve their trash cans and had taken a spill.
His wife went to his aid and fell as well, leaving them stranded.
Giles safely got them both on their feet and into their residence, and he also put away their trash cans.
The customers, who were unharmed, later contacted the local Post Office to thank Giles for looking out for them.