Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 94.69 percent during the week ending Jan. 1, down 0.8 percent from one week earlier.
The data was collected Jan. 6.
Western Pacific led the four areas with a rating of 96.35 percent, down 0.53 percent from a week ago, while Atlantic ranked fourth with a 92.25 percent rating, a 1.14 percent decline.
Among the 67 districts, Salt Lake City, part of Western Pacific Area, ranked first with a 97.39 percent rating, down 0.63 percent from a week ago, while Atlantic Area’s Philadelphia Metro District ranked last with an 80.27 percent rating, a 5.1 percent decline.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.”
Stamp ceremony. The Postal Service will dedicate this year’s Love stamp during a virtual ceremony that can be viewed on the organization’s Facebook and Twitter pages on Thursday, Jan. 14, at 1 p.m. EST.
Postal Bulletin. Postal Bulletin’s Dec. 31 edition features an overview of the holiday returns shipping business, along with the latest updates to USPS policies, procedures and forms.
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