Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 96.89 percent during the week ending Sept. 25, down about two-tenths of a point from one week earlier.
The data was collected Sept. 30.
Central led the four areas with a rating of 97.21 percent, followed by Atlantic and Western-Pacific (97.04 percent each) and Southern (96.39 percent).
Among the 67 districts, Dakotas, part of Western-Pacific Area, ranked first with a rating of 98.85 percent, while Atlanta, part of Southern Area, ranked last with a 92.79 percent rating.
The districts’ biggest gainer was Mississippi with 94.71 percent, a 1.66 percent score change. Santa Anna had a 93.76 percent rating, a 2.55 percent score decline, the week’s biggest loss.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.”
Are you ready? Postal Bulletin’s Sept. 24 edition takes another look at National Emergency Preparedness Month, which is held each September. The topic was also addressed in the publication’s Aug. 13 issue.
The Sept. 24 Postal Bulletin also features the Postal Service’s latest updates to policies, forms and procedures.
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