In the new era of social distancing, Postal Service customers who are limiting their interactions with other people can use Informed Delivery to complete their 2020 census questionnaire online.
Informed Delivery allows users to preview their incoming mail on smartphones, tablets and other devices.
Customers who use the free feature will be able to see images of their census questionnaire envelopes before they arrive in the mail. The customers can then click on the response image and be taken to the 2020 census website, where they can complete the questionnaire.
Customers can also complete a paper questionnaire and return it through the mail.
In March, USPS began delivering 590 million census mailpieces — the single largest First-Class Mail mailing within a 90-day period in Postal Service history.
The pieces include census questionnaires, as well as letters and postcards about the survey.
Employees can register for Informed Delivery at informeddelivery.usps.com. Sign-up is voluntary and must be done off the clock.
The Census 2020 Blue page has more information and resources for postal employees.
