Letter Carrier Cecilia Villegas-Robey was recently delivering mail in Sun City, AZ, when she came upon a customer in medical distress.
The woman was in her car outside her home, unable to move.
Villegas-Robey called a friend of the customer’s, at her request, and stayed with her until the friend arrived to provide further assistance.
The customer later contacted the local Post Office to thank Villegas-Robey for coming to her aid.
“She was very appreciative that Cecilia went above and beyond her duties, without any hesitation,” said Postmaster Diana Christian.