Blockton, IA, Rural Carrier David Loutzenhiser was recently making a delivery for a customer who — despite being in poor health — normally greets him daily at the mailbox.
Loutzenhiser was concerned that the man was nowhere to be seen, so he knocked on his front door to check on him.
The customer yelled for help, and the Postal Service employee found him stranded on the floor, in dire need of medical attention.
Loutzenhiser, who also serves as a first responder for his community, alerted paramedics, and the man was soon flown to a hospital for treatment.