While Strawberry Plains, TN, Rural Carrier Associate Landon Allen was recently delivering a package to an older customer, he heard unusual noises coming from inside the woman’s house.
Allen investigated and discovered that the customer had fallen, suffering a broken hip.
The Postal Service employee called 911 and comforted the woman until emergency responders arrived.
“Landon is not only a top-notch employee, he’s a truly top-notch, kind person,” local Officer in Charge Tonya Gass said.