Letter Carrier Kelsie Davis was delivering mail to an apartment building in Heavener, OK, recently when she saw an unresponsive customer who had fallen while playing with her grandchildren.
The Postal Service employee called 911 and remained with the children until the grandmother regained consciousness.
Davis then administered aid to the injured woman and stayed on the scene until paramedics arrived.
The customer sustained three facial fractures and received multiple stitches at a nearby hospital before returning home to recover.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
