Letter Carrier Francisco Tran was picking up mail in Sacramento, CA, recently when he heard a tire screech and a loud crash.
The Postal Service employee looked outside his delivery vehicle and saw a woman lying on the ground after crashing her bicycle.
Tran approached the customer and found that she was unresponsive and shaking uncontrollably, possibly from a seizure.
He called 911 and stayed with the woman until paramedics arrived.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
