A man walked into the Triangle, VA, Post Office holding a knife against his throat, saying that he was going to kill himself.
The man asked Postmaster Alexia Poland to call the police, so she immediately dialed 911.
Retail Associate Frederick Gyamfi locked the main entrance and the lobby door to prevent customers from entering. Poland told the employees in the back to remain there.
Gyamfi attempted to comfort the man and offered him a bottle of water. He accepted and quickly drank half of it.
Poland then offered the man snacks and a chair.
The police soon arrived and took over the situation. The man cooperated with the police.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
