Lexington, KY, City Carrier Technician Kevin Stover was delivering mail when he heard a customer calling for help from inside her house.
The woman had fallen and was lying on the floor, unable to get up.
She wasn’t sure how long she’d been incapacitated, but when she heard Stover’s mail truck, she pushed the door open just enough to yell for his help.
The Postal Service employee heard her, got out of his vehicle and ran to the house.
After finding the customer on the floor, Stover called 911.
He stayed with the customer until paramedics arrived.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
